Privacy Policy

1.- Identification of the Data Controller

Information provided by you through any of the forms on the WEBSITE will be included in one or more files under the responsibility of CONTENUR S.L. (hereinafter referred to as CONTENUR), with Tax ID Code B-82806738 and address at Calle Torneros, 3, Polígono Ind. Los Angeles, 28906 – Getafe (Madrid), contact telephone number 911 518 200 and e-mail: contenur@contenur.es

2.- Purpose of the processing

CONTENUR will process the information provided by you for different purposes, depending on the way in which the data is collected:

  • To manage the contractual or commercial relationship established between CONTENUR and yourself.
  • To provide the services you have requested.
  • To manage, administer, provide, extend and improve the service to which you have decided to sign up or register.
  • To adapt these services to improve their quality to your benefit.
  • To design new services related to the previous ones.
  • To carry out statistical studies to design improvements in the services provided.
  • To send you the information you have requested.
  • To send you information about modifications in the products or services you have acquired.
  • To send you information about new products or services or ones similar to those contracted initially or that could be of interest to you by any means, including electronic, even after the termination of the contractual relationship between you and CONTENUR.

If you sign up for the Newsletter on the WEBSITE, please be advised that the data you have provided will be processed with the aim of sending information of interest to you about our products and/or services to the e-mail you have provided.

You, therefore, consent to the processing of your data for the purposes described above, without prejudice to the right to revoke said consent by sending an e-mail to the address lopd@contenur.com identifying yourself as a USER of the WEBSITE and specifying his/her request.

Likewise, you authorise CONTENUR to receive a confirmation of receipt and reading of the communications sent by e-mail.

3.- Data conservation criteria

The information provided by you through any of the forms on the WEBSITE will be kept as long as there is a mutual interest in maintaining the purposes of the processing and when it is no longer necessary for this purpose, it will be deleted with appropriate security measures to ensure the pseudonymisation of the data in order to meet the possible legal liabilities arising from the contractual relationship or proceed to its destruction.

4.- Recipients of the information

The data you have provided to CONTENUR will not be shared with third parties, except when:

  • The assignment is authorised by law.
  • The processing responds to the free and legitimate acceptance of a legal relationship whose development, compliance and control necessarily involve the connection of such processing with files of third parties, such as, for example, banks for the billing of products or services contracted or courier companies for the shipment of products contracted.
  • The data are requested by the Ombudsman, the Public Prosecutor’s Office or the Judges or Courts or the Court of Auditors, in the exercise of the functions attributed to them.

5.- Compulsory or optional nature of the information requested

The data we need to process your request or provide the service shall be marked with an asterisk (*) on the forms found on the WEBSITE.

Refusal to provide the compulsory data will entail us not being able to provide you with the specific service you have requested.

Likewise, by selecting the “Send” button at the end of the forms on the WEBSITE, you state that the information and data that you have provided on them are accurate and truthfu

6.- Exercise of rights

You may exercise your rights of access, rectification and suppression of personal data, as well as, limit or directly oppose to the processing or exercise the right to their portability, through ordinary mail to the postal address: Calle Torneros, 3, Polígono Ind. Los Angeles, 28906 – Getafe (Madrid) identifying yourself as USER of the WEBSITE, providing a photocopy of your ID card or equivalent document and specifying your request. You can also make this request by e-mail to lopd@contenur.com

We also inform you of your right to file a complaint with the Spanish Data Protection Agency (agpd.es) if you consider that your rights are not being respected in the processing of your data.

7.- Your commitments

You must provide true and accurate information when completing the forms on this WEBSITE.

Access and use by children under 14 years of age are prohibited. CONTENUR reminds the adults who are responsible for minors that it will be their sole responsibility if a minor enters their data to request a product.

You undertake to inform CONTENUR of any modification of the information provided by e-mail to a href=”mailto:lopd@contenur.com” title=”contacto contenur ley de protección de datos”>lopd@contenur.com, identifying yourself as a USER of the WEBSITE and specifying the data to be modified.

8.- Employment

If you fill in the form with your personal data or send us your CV, please be advised, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (RGPD), that your data will be used to contact you when we start a new recruitment process, but not for any other purpose.

We will contact you when we open a recruitment process and find that your profile meets the requirements. In the meantime, we will keep your personal data for a period of one year to be able to count on your participation. For this reason, and in compliance with the principle of data quality, we kindly ask you to inform us in good time in the event of any modification of the data.

You may exercise your rights of access, rectification, deletion and opposition, limit the processing of your data, or directly oppose their processing, or exercise your right to their portability by writing to us at the address indicated above. Please do not forget to attach a copy of your identification document, so that we may identify you. You also have the right to file a complaint with the Spanish Data Protection Agency (agpd.es).

9.- Social media

By following our profile on social media, you expressly consent to the processing of your personal data in accordance with their respective privacy policies. You also consent to CONTENUR accessing the processing of your data contained in your profile.

The comments and content you post on social media will become public information, so users should exercise particular caution when deciding to share their personal information. CONTENUR is not responsible for the information that users include in their profile. However, persons whose personal data are published or included in comments may request CONTENUR to delete them.

10.- Security measures

In accordance with current legislation on the protection of personal data, CONTENUR has implemented appropriate technical and organisational measures to implement security measures, guaranteeing respect for your privacy and the right to the protection of your personal data at all times.