Quality

Continuous improvement

OUR COMMITMENT TO SOCIETY

CONTENUR constantly strives to promote quality, innovation and social involvement. We build trust by keeping long-lasting close links with interest groups and are committed to the sustainable development of towns and cities and creating long-term value.

QUALITY

CONTENUR instils a culture of continuous improvement in the management of all Company processes and activities, by imposing the highest quality standards. Our aim is always to be more competitive and to generate value for clients and users.

Our policy on quality is based on the following principles:

  • Understanding the EXPECTATIONS of our internal and external clients, so products and services fully meet their needs.
  • Developing activities for product INNOVATION which will satisfy, or even exceed, clients’ expectations.
  • Promoting CONTINUOUS IMPROVEMENT in Group products and process management.
  • PROMOTING a culture of environmental respect, risk prevention for staff and sustainable development.

PROMOTING a culture of environmental respect, risk prevention for staff and sustainable development.

The CONTENUR manufacturing sites in Getafe (Spain) and Mielec (Poland) are ISO 9001 certified for the design, manufacture and marketing of plastic and underground containers (ER-0634/2014).

In Spain, CONTENUR’s maintenance facilities are ISO 9001 certified for the maintenance of containers, street furniture and children’s playgrounds (ER-0634/2014).

Respect for the environment and accountable environmental performance are important to CONTENUR, so we have implemented a certified Environmental Management System in accordance with ISO 14001 (GA-2014/0276) and both our Getafe factory and Services Division have been assessed and entered on the Carbon Footprint Register held by the Spanish Ministry of Agriculture, Food and Environment.

CONTENUR’s facilities have testing areas approved by Europe’s leading laboratories, for testing to EN 840, EN 12574, EN 13071 and RAL-GZ 951/1 standards, in addition to internal protocols.

CONTENUR is also on the European Committee for Standardization, and is represented in the WG1 “Waste containers” working group and in the subgroups for each type of container that we design, manufacture, sell and maintain. The Company also actively participates in drafting new standards and reviewing existing ones.

CERTIFYING COMPANIES

AENOR, the Spanish Association for Standardisation and Certification, is a certifying body accredited in Spain by ENAC (the Spanish Technical Accreditation Organisation) under number 01/C-SC003. AENOR is a member of IQNet (the International Network of Quality Systems Certification).

TÜV SÜD Product Service is a globally recognised independent organisation in product certification. It is endorsed by the German official accreditation body DAKKS (Registration number D-PL 11321-01-01) for certification in accordance with the applicable regulations for municipal solid waste containers: EN-840 and EN-12574.